We work with a network of global partners to send your money quickly and safely.
On rare occasions, we may be unable to complete your transfer if certain parts of it aren't supported by one of our partners. When this happens, you'll see the message 'Transfer can't be completed'.
You might see this message if:
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Our partner can't send money to the receiving bank account you've selected.
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You're paying a business, and our partner doesn't support transfers to business accounts.
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Our automated system rules have determined that your transfer can't be completed at this time.
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Please note:
The factors that determine when transfers are unsupported may change over time. Unfortunately, we’re unable to complete transfers that trigger this message.
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