September 2026
This website employs tracking technologies that, with your consent as outlined in the sections below, may process personal data. These tracking technologies may include cookies, pixel tags, and other mechanisms, which, when permitted by law and with your consent, may deposit a file on your device to achieve our purposes.
Some of these tracking technologies are installed by default for technical reasons, such as security, fraud prevention, or network balancing, and some are installed based on legal obligations. Other cookies will only be placed with your consent.
The data processed by these technologies are:
- IP address (masked)
- Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the visitor: Page speed)
- Main language of the browser being used (Accept-Language header)
- Date and time of the visit to the Website.
- Screen resolution of user's device
- Location: country, region, city, approximate latitude and longitude (Geolocation)
- Browser version, browser plugins (PDF, Flash, Java, etc.) operating system version, device identifier (User-Agent header)
- Title of the webpage browsed (Page Title)
- URL of the page being viewed (Page URL)
- URL of the page that was viewed prior to the current page (Referrer URL)
- Time in the visitor’s local time-zone
- Links to an outside domain that were clicked (Outlink)
Type of cookies
- Technical and Functional cookies are crucial for website functionality, including navigation, authentication, and session management. The website cannot operate properly without these Strictly Necessary Cookies.
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Analytic cookies collect data like visitor numbers and clicks to help improve website performance and user experience.
- Google Analytics: Activated with your consent, Google Analytics helps us understand user interactions to enhance content and user experience. It may collect IP addresses, device information, operating system details, and user identifiers. More details: https://policies.google.com/privacy
- Marketing and tracking advertisement cookies, owned by us or third parties, enable personalized marketing based on browsing behavior across different websites.
Cookies we use
Specifically, we use the following cookies and similar technologies on our Websites.
a. John Lewis Money International Payments websites:
| Technical name | First or Third party | Vendor | Purpose | Cookie expiration* | Cookie classification |
| _lr_hb_ | Third Party | LogRocket | Used to store basic information about the user’s session(s) in order to function as a support/debugging/analytics tool. | 1 day | Analytics |
| _lr_tabs_ | Third Party | LogRocket | Used to store basic information about the user’s session(s) in order to function as a support/debugging/analytics tool. | 1 day | Analytics |
| _lr_uf_ | Third Party | LogRocket | Used to store basic information about the user’s session(s) in order to function as a support/debugging/analytics tool. | Session | Analytics |
| amp_8638bd | Third Party | Amplitude | Used by Amplitude | 1 year | Essential |
| analytics_session_id | Third Party | Amplitude | Assigns a specific ID to the visitor. This allows the website to determine the number of specific user-visits for analysis and statistics. | 1 year | Essential |
| analytics_session_id.last_access | Third Party | Amplitude | Determines when the visitor last visited the different subpages on the website, as well as sets a timestamp for when the session started. | 1 year | Essential |
| __RequestVerificationToken_ | First Party | Internal | This is an anti-forgery token designed to stop unauthorised posting of content to a website. | Session | Essential |
| ASP.Net_SessionId | First Party | Internal | Stores the user's session ID once signed in. | Session | Essential |
| bJc3XdF2Sg | First Party | Internal | Used to keep the user logged in each time a page is posted to the server. | Session | Essential |
| HiFX_ClientAffiliate | First Party | Internal | Used for customer pricing, affiliate reimbursement and tracking | 1 month | Essential |
| HiFX_DfxId | First Party | Internal | Used for customer pricing, affiliate reimbursement and tracking | 1 month | Essential |
| HiFX_LeadSourceCode | First Party | Internal | Used for customer pricing, affiliate reimbursement and tracking | 1 month | Essential |
| MRTX.BaseUrl | First Party | Internal | Stores the websites base URL. | Session | Essential |
| MRTX.CurrentWebsiteName | First Party | Internal | Stores the websites name. | Session | Essential |
| MRTX.IsMarketOrdersEnabledInFxweb | First Party | Internal | Stores information on whether Market Orders is enabled for the user. | Session | Essential |
| MRTX.LogoutUrl | First Party | Internal | Stores the websites logout URL. | Session | Essential |
| NEXT_LOCALE | First Party | Internal | Used to store the locale information of the user | 1 year | Essential |
| xe_redirect_helper | First Party | Internal | Used to check if the user has already done 2FA or not. | Session | Essential |
| johnlewis_sso_id_launchpad | First Party | Internal | Stores the user's session ID once signed in. | Session | Essential |
| xeBrowserId | First Party | Internal | Store the user’s browser ID to be used for 2FA authentication | 1 year | Essential |
| xeConsentState | First Party | Internal | Store the cookie consent for the user | 1 year | Essential |
| ajs_anonymous_id | Third Party | Segment | Used for Analytics and help count how many people visit a certain site by tracking if you have visited before. | 1 year | Essential |
| __cf_bm | Third Party | hCaptcha | Used for strictly necessary technical purposes: security features. | 30 minutes | Essential |
| ajs_user_id | Third Party | Segment | Helps track visitor usage, events, target marketing, and can also measure application performance and stability. | 1 year | Essential |
| TS01dc4fc6 | Third Party | F5 | This cookie is used to maintain session integrity, manage communications, balance load requests, and ensure the website functions properly. It helps verify that the site is operating as expected and supports secure data processing. | Session | Strictly Necessary |
| OClmoOot | Third Party | F5 | A Bot Defense cookie set by F5 Distributed Cloud WAAP (Web Application and API Protection). It is designed to detect and mitigate automated bot traffic, helping to protect websites from malicious activity such as scraping, credential stuffing, and denial-of-service attacks. | 400 days | Strictly Necessary |
b. John Lewis Money International Payments Help Centre
| Technical name | First or Third party | Vendor | Purpose | Cookie expiration* | Cookie classification |
| _help_center_session _zendesk_session _zendesk_shared_session |
Third-party | Zendesk | Stores unique session key for Help Center Functionality. | 8 hours | Essential |
| _zendesk_authenticated | Third-party | Zendesk | This is a flag set when a user is authenticated to display the most up to date content. | Session | Essential |
| hc:{user_identifier}:recently_ visited_articles | Third-party | Zendesk | To help provide service by understanding the articles a customer has viewed in seeking support. | Forever (Local Storage) | Essential |
| articleVotes | Third-party | Zendesk | Only dropped when anonymous end-users actually vote on articles. Used to track the fact that an anonymous user has voted, so that they are not repeatedly prompted to vote on an article that they have already voted on nor are they able to submit multiple votes relating to one article. | Session | Essential |
Consent
Manage your consent for tracking technologies
Your consent applies to the following domains: *.cabips.com.
You can manage, modify and opt out your consent any time in our Consent Manager via https://account.cabips.com/?showConsent=true.
How to disable Tracking Technologies?
You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware that you may also lose some saved information (e.g. saved login details, site preferences).
For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser.
Contact
To reach the Privacy Department or the Data Protection Officer (DPO)
- Email: dpo@euronetworldwide.com
- Postal mail: DPO, Calle Cantabria 2, 2-A Alcobendas Madrid, Spain