I need help with...

Tell us about your issue and we'll get you the answers you need.

• 🕵️ Tracking a transfer >
  Track your transfer How long do transfers take? Why is there a transfer delay? Something else
• 🛠️ Cancellations and refunds >
  I want to cancel Why was my transfer cancelled? How long do refunds take? Something else
• 💸 Setting up a transfer >
  How do I send money with BIPS? How do I add a payment card to my account? How do I add a new recipient? Something else
• 🛂 Verification >
  How do I complete verification? What do I need to do to get verified? Why is my transfer ‘pending’ or ‘under reveiw’? Something else
• 🧾 My BIPS account >
  How do I create an account? How do I update my account information? Why was my account restricted or closed? Something else
• ❗ Report fraud >
• ❔ Something else... >